Thank you for choosing Host A Murder Mystery Party for your entertainment needs. We are dedicated to providing you with an engaging and flawless experience. Host A Murder Mystery Party is a proud DBA of P2K Enterprises, LLC, and we stand behind the quality of our murder mystery kits and digital downloads. Our refund policy is designed to ensure your satisfaction while accommodating the nature of our products.
Boxed Kits:
We understand that sometimes things don’t go as planned. If you find any errors in your boxed murder mystery kit, we are here to make things right. Customers are eligible to initiate a return within 72 hours of receiving their kit. To begin the return process, please contact our customer service team with your order details and a description of the error. Once we receive your returned kit, we will inspect it and process a refund to your original payment method. Please note that the kit must be returned in its original condition. We appreciate your cooperation in helping us maintain the highest quality standards.
Downloaded Products:
Due to the digital nature of our downloaded products, all sales are considered final. However, we understand that errors can occur. If you discover an error in your downloaded murder mystery game, please reach out to our support team within 3 business days of your purchase. Provide us with a detailed description of the issue, and we will work diligently to provide an updated version of the product within 3 business days of your notification. Our goal is to ensure that your murder mystery experience is seamless and enjoyable, even when unexpected errors arise.
Contact Information:
For any questions or to initiate a return, please contact our customer service team. We are here to support you and ensure that your Host A Murder Mystery Party experience is exceptional.
Info@hostamurdermysteryparty.com
Conclusion:
At Host A Murder Mystery Party, a DBA of P2K Enterprises, LLC, your satisfaction is our top priority. We thank you for your understanding and cooperation with our refund policy. Whether you’re solving a mystery with a boxed kit or a digital download, we’re committed to providing you with an error-free and thrilling experience.